When looking for a car it instils confidence in the buyer to enter a dealership. The car industry average is 78.4% according to the UK customer satisfaction index. Mazda went the extra mile and were rewarded with an improved score of 83.3%.
The survey conveys that customers have been given a satisfying experience. This would prompt me to visit my local Mazda car dealers in Newcastle before any other company. The results suggest that their customer service is the best, and buying a car can be daunting enough without having to worry about how you will be treated.
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